Last Updated: August 7, 2026
These Terms & Conditions govern your use of the Wolf Pack Receiving website, online forms, services, communications, and SMS messaging program.
By accessing the website, submitting a service request, or opting into communications from Wolf Pack Receiving, LLC (“Wolf Pack Receiving,” “we,” “us,” or “our”), you agree to these Terms & Conditions.
1. Website and Service Information
Wolf Pack Receiving provides package receiving, secure package holding, delivery, scheduling, and related customer-support services.
Information presented on the website is provided for general informational purposes. Service availability, delivery times, pricing, geographic coverage, and other service details may change.
Submitting a Request Service form or providing package information does not guarantee acceptance of a package or completion of a service request. Wolf Pack Receiving reserves the right to decline packages that exceed size, weight, value, or content restrictions, or that pose safety or legal risks. Wolf Pack Receiving may contact you to confirm information, availability, scheduling, pricing, or other service requirements.
2. Information You Provide
You agree to provide information that is accurate, current, and complete when submitting a form or requesting services.
You are responsible for ensuring that:
- The telephone number and email address you provide belong to you or that you are authorized to use them;
- Package, delivery, and address information is accurate;
- Any special instructions are complete and lawful; and
- You promptly notify Wolf Pack Receiving when submitted information changes.
3. Permitted Use
You agree to use the Wolf Pack Receiving website and services only for lawful purposes related to package receiving, holding, and delivery.
You may not:
- Submit false, fraudulent, misleading, or unauthorized service requests;
- Damage, disable, impair, or interfere with the website, our systems, security, or other users;
- Use automated systems to access the website without authorization;
- Upload malicious software or harmful content;
- Impersonate another person or organization; or
- Use Wolf Pack Receiving’s website or services in violation of applicable law.
4. SMS Terms & Conditions
4.1 SMS Consent Communication
Telephone numbers and consent information obtained through the SMS consent process will not be shared with third parties or affiliate companies for their own marketing purposes.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Wolf Pack Receiving may use telecommunications providers and communications platforms solely to transmit and manage messages on our behalf. These providers are not authorized to use SMS consent information for their own marketing purposes.
4.2 Types of SMS Communications
When you consent to receive text messages from Wolf Pack Receiving, you may receive conversational, informational, transactional, or promotional messages, depending on the consent you provided.
Messages may relate to:
- Appointment reminders;
- Package-arrival notifications;
- Delivery pickup;
- Delivery scheduling;
- Delivery status updates;
- Follow-up messages;
- Responses to service inquiries;
- Customer-service communications;
- Service announcements; and
- Promotional offers or marketing messages when promotional SMS consent has been provided.
Example:
Wolf Pack Receiving, LLC: Your package has arrived. Reply to schedule your delivery. Reply STOP to opt out.
Another example:
Wolf Pack Receiving, LLC: Can you take 27 boxes to Rockwall ISD tomorrow? Reply STOP to opt out.
4.3 Message Frequency
Message frequency may vary based on your service requests, delivery activity, inquiries, and communication preferences.
You may receive up to 10 SMS messages per week. Certain active delivery or customer-service situations may require additional conversational responses initiated by or requested by you.
4.4 Potential SMS Fees
Message and data rates may apply.
Charges are determined by your wireless carrier and mobile service plan. Rates may vary for domestic and international messaging.
Wolf Pack Receiving is not responsible for charges assessed by your wireless carrier.
4.5 SMS Opt-In Method
You may opt in to receive SMS communications from Wolf Pack Receiving by:
- Selecting the optional SMS consent checkbox on the Request Service form at https://wolfpackreceiving.com/request-service/.
Website SMS consent checkboxes are optional and should be left unchecked when SMS messages are not desired.
Consent to receive promotional SMS messages is not a condition of purchasing or receiving services.
4.6 SMS Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any text message received from Wolf Pack Receiving.
You may also request removal by:
- Calling 888.821.9653; or
- Emailing service@wolfpackreceiving.com.
After submitting an opt-out request, you may receive a final confirmation message. No additional SMS communications will be sent to that mobile number unless you subsequently provide new consent or initiate a new text conversation as permitted by applicable requirements.
4.7 Help and Support
For SMS assistance, reply HELP to a Wolf Pack Receiving text message.
You may also obtain assistance by:
- Calling 888.821.9653;
- Emailing service@wolfpackreceiving.com; or
- Visiting https://wolfpackreceiving.com/.
4.8 Standard SMS Disclosures
By opting into Wolf Pack Receiving SMS communications, you acknowledge that:
- Message and data rates may apply;
- Message frequency may vary;
- You may opt out at any time by texting STOP;
- You may request assistance by texting HELP;
- Consent to promotional messages is not a condition of purchase;
- Wireless carriers are not liable for delayed or undelivered messages; and
- SMS communications are governed by our Privacy Policy and these Terms & Conditions.
5. Intellectual Property
The website and its text, graphics, logos, service descriptions, design elements, and other content are owned by or licensed to Wolf Pack Receiving unless otherwise stated.
Website content may not be copied, reproduced, distributed, modified, or commercially used without prior written authorization.
6. Third-Party Services and Links
The website may link to or integrate with third-party websites, communications providers, forms, scheduling platforms, payment services, or other technologies.
Wolf Pack Receiving is not responsible for the availability, security, content, or privacy practices of independently operated third-party services.
7. Disclaimer
Wolf Pack Receiving makes reasonable efforts to keep website information accurate and current. However, the website and its content are provided on an “as available” basis.
To the extent permitted by law, Wolf Pack Receiving does not guarantee that the website will be uninterrupted, error-free, secure, or free from harmful components.
Nothing in these Terms eliminates any rights or responsibilities that cannot lawfully be excluded.
8. Limitation of Liability
To the fullest extent permitted by law, Wolf Pack Receiving, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or communications.
Any responsibilities specifically arising from package receiving, holding, delivery, payment, or other services may also be governed by separate service terms, written agreements, invoices, or customer authorizations.
9. Indemnification
You agree to indemnify and hold harmless Wolf Pack Receiving, LLC, its owners, employees, and agents from any claims, damages, or expenses arising from your misuse of the website or services or your violation of these Terms & Conditions.
10. Governing Law
These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any disputes shall be resolved in the state or federal courts located in Dallas County, Texas, subject to any separate written agreement between Wolf Pack Receiving and the customer.
11. Changes to These Terms
Wolf Pack Receiving may update these Terms & Conditions periodically.
The revised version will be posted on this page with a new “Last Updated” date and will become effective when posted unless a different effective date is stated. Continued use of the website, services, or SMS program after changes are posted constitutes acceptance of the updated Terms & Conditions.
12. Contact Information
Questions about these Terms & Conditions or the Wolf Pack Receiving SMS program may be directed to:
Wolf Pack Receiving, LLC
4900 Calvert St.
Dallas, TX 75247
Telephone: 888.821.9653
Email: service@wolfpackreceiving.com
Website: https://wolfpackreceiving.com