Our Process
How It Works
Step 1
At Check-Out Use Our Address On the Ordering Form
Your Name
c/o Wolf Pack Receiving
4900 Calvert St.,
Dallas, TX 75247
Step 2
Fill In The Request For Service Form.
After placing your order, simply complete our quick Service Request Form so we know what to expect. This helps us keep your delivery organized and secure the moment it arrives.
Step 3
When Your Packages Arrive At Wolf Pack Receiving, We Will Notify You.
As soon as your package is received at our secure facility, we’ll notify you immediately. You’ll always know where your items are—no guesswork, no stress.
Step 4
Schedule A Delivery Day And Time That Works For You
Skip the all-day waiting. Schedule a convenient delivery window that fits your lifestyle. Our Pack Members will deliver your package safely, directly to your hands.
Pricing
Plans for Every Order
You choose the time. We hand-deliver your packages right to you. Nothing is left on the porch.
Your price is based on how many packages are in your delivery. Each box or envelope counts as one package.You can wait and combine orders into one delivery. Most people do. We hold everything until you are ready, then you pay once for that delivery. Payment is required before we head your way. We’ll send you a simple payment link by text so it’s easy to take care of.
Service
Details
Classic:
1–5 packages, hand-delivered in a two-hour window you choose.
$45
Select:
6–15 packages, hand-delivered in a two-hour window you choose.
$75
Elite:
16 or more packages, hand-delivered in a one-hour window you choose.
Your price is based on how many packages are in your delivery. Each box or envelope counts as one package.
You can wait and combine orders into one delivery. Most people do. We hold everything until you are ready, then you pay once for that delivery.
Payment is required before we head your way. We’ll send you a simple payment link by text so it’s easy to take care of.
$195
Secure Hold:
We hold your packages at no charge for the first 15 days. The 15 days start on the day your first package arrives.
After 15 days, storage is $5 per day.
Most people schedule well inside the free window. We’ll text and email you as soon as your packages arrive, so you can pick a time that works for you.
$5 per day
(after first 15 days)
FAQS
Common Questions
We deliver to your door.
We’re your personal delivery people.
You schedule your delivery when it’s best for you and your parcels are never left unattended.
The plan price is based on how many packages you receive. Classic, Select, and Elite are for one-person deliveries. If an item needs two people, a trailer, or extra time, we send a Heavy Item quote before we lock the date.
When all your packages arrive, we will send you a notification by text and email.
We will receive almost any package at our warehouse. Delivery is different.
Classic, Select, and Elite cover items one adult can safely carry and hand to you.
A couch, a mattress, a dresser, a large TV, an appliance, or any item two people must lift is a Heavy Item. Those items get a separate quote before delivery day. If that quote is not approved, we deliver only what one person can handle and hold the rest.
Please contact us if you are shipping or ordering furniture or a household move.
We will inspect deliveries upon arrival with the driver present. If there is any damage, we will document it with videos and photos. We will then contact you for further instructions while the driver is present to get instructions on how to precede.
There isn’t a limit on how long we will hold your packages.
We hold your packages at no charge for the first 15 days. The 15 days start on the day your first package arrives.
After 15 days, storage is $5 per day.
Most people schedule well inside the free window. We’ll text and email you as soon as your packages arrive, so you can pick a time that works for you.